Workshop Controller - Northampton Ford

Allen Motor Group are currently looking to recruit a Workshop Controller to be responsible for the allocation and supervision of work throughout the workshop and ensuring the required number of labour hours are worked efficiently daily at our Ford dealership in Northampton. This position is offered on a full-time permanent 46.33 hour contract Monday – Friday with 1 in 3 Saturday mornings, paying £35,000 and reports directly to the Aftersales Manager.

In addition to a highly attractive basic salary, commission and target related bonus we also offer a range of other benefits including:

• 30 days holiday including bank holidays, plus additional holiday entitlement which increases with length of service
• Fantastic discounts on MOT’s, services and parts
• Life assurance benefit, at no cost to yourself
• £1,000 refer a friend scheme
• Full training and support to develop and progress your career with Allen Motor Group
• High achiever related prizes/experiences

Required Skills & Experience

• Strong communication skills
• IT literate
• Problem solving skills within the role parameters, understanding when to escalate issues
• Fantastic time keeping and a strong sense of urgency

Key Responsibilities and Duties

• Ensure service and repairs are carried out to the highest standards of quality
• Lead, motivate and allocate work to the technicians
• Ensure health and safety procedures are observed and always maintained
• Actively coach and develop the service team to increase individual competencies
• Liaise with the service advisors as to when repairs are due to be completed, ensuring the customer is kept up to date