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Job information
This vacancy information is provided by the recruiting employer.
Please apply via the employer's website.
About the Role
- You’ll lead, manage and motivate a team of qualified and apprentice technicians to meet daily workshop demands.
- You’ll allocate job cards and manage technicians’ workloads to maximise productivity.
- You’ll have quality checks to ensure all work meets brand standards and drive service success through effective time management.
- Y ou’ll oversee technical workshop solutions including EVHC and service booking systems.
- You’ll provide excellent customer service both in person and over the phone, supporting the Service Advisor team as required.
About You
- Someone with previous experience as a Workshop Controller, ideally from a franchised dealership environment.
- Someone with the skill to motivate a team and maintain a professional, calm approach.
- Someone with proficient IT skills, preferably with EVHC software experience.
- Someone with a problem-solving mindset, who can anticipate and resolve potential operational barriers effectively.
- Most importantly, someone who shares our values and takes pride in delivering both great results and a supportive, positive working environment.
Benefits
- Performance rewards: Competitive bonus scheme, based on multiple achievable elements.
- Full tailored training: We will provide a selection of digital learning, some chosen by us to prepare you in the best possible way for your role, as well as some chosen by you for your continued development.
- Career development: Ongoing manufacturer training and development pathways across the Group.
- Financial security: Life insurance, contributory pension.
- Exclusive perks: Discounts and rewards via a dedicated employee platform.
- Referral bonuses: Up to £2,000 for successful referrals.