Workshop Controller

Ready to take charge of a busy workshop and keep everything running smoothly?

About the Role

Are you an experienced automotive professional ready to take the step into your next career? Here at Hendy, we’re looking for a passionate, motivated and customer focussed Workshop Controller to join the team and lead our busy service department. Right first time, every time – ensuring the highest quality for all servicing and repairs.

You’ll work closely with our Service Manager to ensure the workshop runs smoothly, efficiently, and productively . Making a real impact in a busy, and successful workshop.

What you’ll be responsible for:

• Making sure all booked work is completed on time and to the highest standards
• Overseeing the day-to-day running of the workshop
• Motivating technicians to boost productivity, efficiency, and overall department profitability
• Monitoring and reporting on technician performance and workshop hours
• Maintaining high working standards in line with ISO requirements and manufacturer warranty procedures
• Providing technical support to technicians when needed
• Working closely with Service Advisors to ensure first class customer service

About You

• Technical knowledge and experience gained through prior experience as a Senior Technician or Workshop Controller
• Confident with computers and strong with numbers
• A love for leadership, with the ability to motivate and guide a team
• Highly organised with great communication skills
• Holds a full manual driving license

The Rewards

As well as a competitive salary and a structured career path, you will benefit from working in a supportive, progressive environment with excellent development opportunities. You can also expect:

• Bespoke induction and learning programme and comprehensive ongoing training throughout your career
• Enhanced family leave benefit
• Life Insurance
• Bupa Healthcare Cash Plan for you and your family
• Opportunity to join the company pension scheme
• 25 days holiday (plus bank holidays), increasing with length of service
• Discounts on new vehicle, used vehicle, service and parts purchases; and
• Various perks and discounts with high street and online retailers and services.

Hendy Induction - please be advised that any new starters joining the business in their first week will be expected to attend a structured induction programme that will involve 2 days at our training academy in Portsmouth. More details will be shared at interview.

Successful candidates will be subject to appropriate pre-employment checks, including right to work verification and DBS checks.

The Company

Hendy Group is a family-run business with over 80 sites along the South Coast. At Hendy, we aim to deliver a premium experience as we have done for 165 years, all in an effort to achieve our vision of delivering 100% customer and colleague satisfaction; our forward-thinking, progressive outlook perfectly complements our values with honesty, quality, care and customer service at the heart of the company, as they have been since 1859.

If you’re ready to take the next step in your automotive career and make a real difference for our technicians and customers. Apply today to become a key part of our workshop team! #teamhendy