Warranty Administrator

Vertu Nissan Renault Hub – based in Chesterfield

Our Nissan & Renault Warranty Hub plays a vital role in supporting our retailers, and we’re excited to offer an opportunity for a Warranty Administrator to join the team in Chesterfield.

This role offers a salary of £26,436.80, plus an excellent range of company benefits.

The position is Monday to Friday, with hybrid working available following the completion of training.

What you’ll be doing

Working as part of a friendly and supportive team, your responsibilities will include:

• Reviewing warranty claims submitted by our dealerships
• Submitting claims accurately and in line with manufacturer standards
• Ensuring all invoiced jobs are processed and supporting the Accounts team with warranty payment reconciliation
• Managing and resolving rejected warranty claims
• Communicating clearly and professionally with internal teams

What we’re looking for

• Previous administrative experience
• Are comfortable using computers and learning new systems
• Can organise your workload and work accurately with data
• Enjoy working as part of a team in a fast‑paced environment

This role is ideal for someone who enjoys working with information, is confident using computers, and thrives in a busy, collaborative environment. While experience in a similar role or within the motor trade is welcome, it isn’t essential — we’re just as interested in your admin skills, attention to detail, and willingness to learn.

Benefits

We’re proud to invest in our colleagues’ personal and professional development so if you are successful, you can look forward to on-going training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes:

• 25 days holiday, plus bank holidays, rising with length of service
• Online rewards platform with cashback and retailer discounts
• Preferential service rates and colleague purchase scheme
• Share Incentive Scheme and pension
• Enhanced maternity and paternity benefits
• Ongoing training and clear career development opportunities

If your application is successful, we’ll carry out routine employment checks before you start, which may include verifying employment history, address, credit history, criminal record, and driving licence checks.

If this sounds like a role where you could thrive, we’d love to hear from you!