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Job information
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About the job Vehicle Technician (Multiple Roles)
About the Employer
Vospers is a family run business and leading South West motor dealer group that believes in the importance of our people. That's why we offer a supportive working environment, career prospects, and great benefits, including:
Holiday accrual scheme & paid day off for your birthday
Life Insurance Scheme
Full range of motor discounts for service, sales & parts
Paid sickness scheme, eye & flu vouchers and a full range of employee assistance programmes/support
Bike to work Scheme
Professional development and recognition programme
On-line discount site & life planning services
Staff & Customer Referral schemes
Job Purpose:
The main purpose of a Vospers Vehicle Technician is to carry out service, repair and maintenance to customers vehicles, to the highest possible standard commensurate with a high level of customer satisfaction.
Core Duties:
To carry out servicing, maintenance and repairs to customers vehicles.
To perform duties in a safe and economical manner in line with HSE and Vospers Health and Safety practices.
Take an active part in creating a positive team environment.
To ensure all Vospers equipment and machinery is regularly checked and kept up to a satisfactory standard.
To maintain and develop skill levels in all aspects of repair, service and maintenance
Carrying out Servicing, Repair and Maintenance Work
Interpret repair instructions accurately to achieve first time repair in line with customer requirements.
Plan and carry out servicing work in a systematic and efficient manner to achieve completion with a satisfactory period of time.
Ensure vehicles are carefully handled and that all reasonable care is taken of the vehicle whilst it is on the premises for service.
If necessary, talk to customers directly about vehicle problems, therefore aiding the diagnostic process; first time fix and improving customer satisfaction.
Undertake a vehicle health check on all retail and warranty jobs, maximise sales opportunities when extra work is required.
Road test vehicles and diagnose problems as and when necessary.
Ensure that all paperwork is completed accurately and promptly.
General Activity
Keep up to date with all product knowledge of entire range and comparable product ranges of Vospers competitors.
Work with your Line Manager and Senior Management Team in discussing the needs of Vospers and the rest of the team.
Work with your Line Manager and Senior Management Team following all processes and procedures that are put in place.
Attend team meetings with a positive approach.
Help to promote and provide a positive working environment for all, encapsulating the Vospers Core Values and Mission Statement
Location
Truro, Cornwall
Salary
Dependent on experience and qualifications to be discussed at interview
Working Hours
Monday to Friday, with Saturdays on a rota
Care - Accountability - Performance - Respect - Integrity
We are proud that so many of our people stay with us and develop their careers at Vospers over the long term. Over 100 of our staff have completed between 10 and 40-years service with the company.
Vospers Motor House is a Disability Confident Employer. No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.
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