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Vehicle Rental Advisor

Full-time
Sandicliffe
£26,436.8
Lincoln

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Vehicle Rental Advisor (10193)

Details

About the Role

Sandicliffe Motor Group is seeking an experienced and customer-focused Vehicle Rental Advisor to join our Lincoln team. This is an excellent opportunity for someone with a strong background in vehicle rental, customer service, or automotive administration who is looking to develop their career within a well-established and inclusive organisation.

You will support the Rental Advisors in delivering a seamless, compliant, and customer-first rental experience, ensuring high standards are maintained across all stages of the rental journey.

Responsibilities

Support Rental Advisors with daily rental operations, bookings, and vehicle handovers

Provide a professional, inclusive, and efficient service to customers both in person and remotely

Prepare rental documentation accurately and in line with company and regulatory requirements

Coordinate vehicle availability, cleaning schedules, and logistics

Manage customer queries, extensions, and returns with confidence and attention to detail

Maintain accurate records using internal systems and rental software

Ensure compliance with insurance, driving licence checks, and company procedures

Contribute to a positive, collaborative team environment

About You

We are looking for someone who brings experience, reliability, and a strong customer mindset.

Essential:

Previous experience in vehicle rental, automotive services, or a customer-facing administrative role

Excellent communication and organisational skills

Strong attention to detail and ability to manage multiple tasks

Confident using digital systems and Microsoft Office

Full UK driving licence

Desirable:

Experience within a dealership, fleet, or mobility services environment

Knowledge of rental compliance, insurance processes, or vehicle logistics

Ability to work calmly in a fast-paced setting

Established and respected automotive group with a strong local presence

Inclusive, values-driven culture where people are supported to succeed

Ongoing training and development opportunities

Competitive salary and employee benefits

Cycle to Work Scheme

Employee Assistant Program

Aviva Digicare

Enhanced Maternity & Paternity Scheme

Long Service Awards

Opportunity to build a long-term career within the automotive and mobility sector

Diversity, equity and inclusion

Sandicliffe Motor Group is committed to creating an inclusive workplace where everyone feels valued and respected. We welcome applications from all backgrounds and communities and are committed to fair and unbiased recruitment practices. Adjustments can be made at any stage of the recruitment process.

How to apply

If you have the experience and motivation to excel as a Vehicle Rental Advisor Assistant in Lincoln, we would welcome your application.

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