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Job information
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London, NW10 6RS
Ref: VA4197
#TEC1
Benefits
Competitive salary plus performance related bonus
29 days holiday including public holidays plus additional days with service
Pension contributions
Referral bonus scheme
Enhanced parental leave
Enhanced sick pay
Wagestream—a Financial Wellbeing app giving you ultimate pay control! Get paid when you want, save monthly, enjoy shopping discounts, explore your benefits, and even connect with a financial coach.
Talk to us about flexible working
VIP Awards – colleague recognition scheme
Cycle to work scheme
Benefits App – virtual GP appointments, employee assistance programme (EAP), cycle to work, high street discounts, discounted vehicle maintenance & repairs and so much more!
Steer Academy provides accredited ongoing training – paid for by the business
Opportunities for career progression
Join the UK’s leading accident repair group – where excellence, innovation, and integrity drive everything we do.
At Steer Automotive Group, we deliver more than just repairs — we provide confidence, trust, and quality in every step of the customer journey. We are currently seeking an experienced Vehicle Damage Assessor (VDA) to join our team and help ensure every vehicle is accurately assessed and efficiently processed for repair.
If you have a keen eye for detail, a passion for doing things right, and thrive in a fast-paced, customer-focused environment, this is your opportunity to be part of a business that’s redefining standards in accident repair.
What You’ll Be Doing
Lead, support and manage a team of Vehicle Damage Assessors, ensuring high standards of performance and customer service.
Oversee the assessment of vehicle damage and ensure accurate, cost-effective repair estimates are produced.
Review and quality-check estimates to ensure accuracy, consistency and compliance with manufacturer and industry standards.
Monitor team performance, workload and productivity, ensuring assessments are completed within agreed timescales.
Provide guidance and technical support to Assessors on complex or challenging damage assessments and repair methods.
Liaise with customers, insurers, repairers and other stakeholders to resolve queries and ensure a smooth repair process.
Monitor repair progress and ensure any additional damage or changes are assessed and authorised appropriately.
Coach, mentor and develop team members, identifying training needs and supporting continuous improvement.
Ensure all assessments, estimates and documentation are completed accurately and in line with company procedures and relevant legislation.
Identify opportunities to improve processes, efficiency and quality across the damage assessment function.
Promote a positive team culture, maintaining high standards of professionalism, communication and health and safety.
What We’re Looking For
Proven experience in a VDA/Estimator role within the accident repair industry
ATA VDA accreditation (or working towards it)
Proficiency with Audatex and other estimating platforms
Strong communication and organisational skills
A detail-oriented individual who values accuracy, efficiency, and professional integrity
Benefits
Ongoing training and professional development opportunities
Access to the latest tools, systems, and industry innovations
A supportive working environment focused on teamwork, respect, and continuous improvement
Real career progression across a growing, national business with a reputation for excellence
If you're looking to develop your career with a company that values excellence, embraces innovation, and operates with integrity, apply now and join the team at Steer Automotive Group.