Used Car Progressor - Ford Basildon

Ready to keep things moving?

We’re looking for an organised, proactive and customer-focused Used Car Progressor to join our team in Basildon, reporting directly into our Ford Sales Manager.

This is a key role in making sure our used vehicles move smoothly from arrival through preparation and on to the customer. You’ll be the person keeping everyone informed, chasing progress, solving problems and making sure vehicles are ready to go as quickly as possible.

If you’re someone who enjoys being busy, working with different teams and taking pride in getting things done right, we’d love to hear from you.

What you’ll be doing

• Manage the vehicle handover diary with the Sales team, ensuring accurate delivery dates and times.
• Keep vehicle statuses updated and ensure work is progressed through the Service department without delay.
• Coordinate with internal departments and external suppliers to match orders and make handovers happen smoothly.
• Help reduce the time between vehicle order and handover, with a focus on achieving same-day deliveries wherever possible.
• Keep customers engaged by confidently sending videos of their awaiting vehicle using the latest devices and technology.

What makes you right for the role?

You’ll be organised, enthusiastic and naturally proactive , with a real eye for detail. You’ll enjoy working at pace and won’t be afraid to pick up the phone, chase an update or get involved to keep things moving.

You’ll also be:

• A confident communicator who enjoys working with people.
• Comfortable juggling multiple vehicles and priorities at once.
• Customer-focused and committed to delivering a great experience.
• A strong team player who can build positive relationships across departments.
• Good at spotting problems and finding practical solutions.
• Comfortable using IT systems and modern technology.
• Someone who takes pride in presentation, accuracy and getting the job done properly.

Why join us?

This is a fantastic opportunity to play an important part in the customer journey. You’ll be at the heart of the operation, working with colleagues across the business to turn vehicles around efficiently and help get customers behind the wheel as quickly as possible.

We also offer a range of benefits including:

• 30 days holiday including bank holidays, plus additional holiday entitlement which increases with length of service
• Fantastic discounts on MOT’s, services and parts
• Life assurance benefit, from day one - at no cost to you!
• Refer a friend scheme – earn money for recommending your friends and family!
• Full training and support to develop and progress your career with Allen Motor Group

If you’re organised, energetic and love keeping things moving, we want to hear from you!

At Allen Motor Group, we drive an inclusive workplace, respecting and encouraging applications from every background. Join our team, where every person matters.