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Job information
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Join LSH Auto as a Trade Parts Specialist, where your expertise in automotive components and passion for sales will drive our success! Based at our dealership in Stockport, you will play a critical role in delivering great customer service, building strong customer relationships and identifying sales opportunities.
This is a full-time role, office based.
Hours 45
Monday - Saturday (Rota)
Salary - £30,387 plus OTE Bonus
In this position, you will actively engage with our existing trade customer base through inbound and outbound calls, promoting offers, identifying customer needs and maximising parts sales. Your focus on excellence will help foster lasting relationships with our trade clients.
Responsibilities
Process and manage trade parts orders and customer enquiries efficiently and accurately
Proactively contact existing trade customers through outbound calls to generate sales, promote current offers and maximise revenue
Provide accurate quotations and timely follow-ups
Assist with technical product inquiries and recommendations
Identify opportunities to upsell and cross-sell parts and accessories that add value to customer businesses
Handle the processing and return of trade parts
Maintain the trade parts catalogue and inventory levels
Coordinate with internal teams to ensure effective supply chain operations
Build and nurture relationships with trade customers
Requirements
Qualifications:
Experience in a trade parts role within the automotive field
Strong knowledge of automotive parts and systems
Proven sales ability with experience of upselling
Exceptional customer service and communication skills
Ability to prioritise and manage multiple tasks efficiently
Detail-oriented with a focus on accuracy in order processing
Familiarity with computer systems and parts catalogues
Full UK driving licence
Ready to take the next step in your career with LSH Auto? We would love to have you on our team. Apply today!
Benefits