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Job information
This vacancy information is provided by the recruiting employer.
Please apply via the employer's website.
Are you looking for your next challenge? Ready to join the largest owned family owned motor retailer in Northern Ireland?”
Does this sound like you? We are looking for ambitious individuals with:
Excellent communication skills – listening is as important as talking in our industry.
Curiosity – a desire to learn about our customers, our products and our new technologies.
Confidence – a personality that will welcome and engage our customers.
An eye for detail – to capture information accurately, follow processes and deliver an excellent customer experience.
Energy – to motivate yourself, enthuse others and achieve performance targets.
Donnelly Group prides itself on putting customers first and having the best team to support this, so why not join us?
About this role
The Trainee Customer Consultant Programme offers you the opportunity to develop your career with one of the world's most prestigious companies and work alongside some of the brightest young talent, as well as the chance to "earn while you learn". Toyota are the highest ranked Automotive Brand in the world and spend more on R&D than any other company, leading the way in Hybrid engine technology and innovation.
Whilst working for Donnelly Group the programme is delivered through the Toyota Academy, our outstanding learning & development organisation – the Programme targets and develops high calibre people like you, seeking to establish a professional automotive career. As a Trainee Customer Consultant you will be part of a new Toyota initiative which fast tracks you through the 12-week programme and onto the Academy’s development path, leading to a full industry-recognised accreditation and potentially into management.
As soon as you graduate from the programme you are rewarded immediately with a competitive benefits package and performance related bonuses.
Requirements
This role requires you to be professional, have a smart personal appearance and have high standards of verbal and written communication.
The role involves determining a customer's needs and being able to offer advice, guidance and product knowledge. It is, therefore, important that you are comfortable interacting and quickly building rapport with existing and new customers to Toyota and also with your colleagues.
Benefits
30 Days’ Holiday — increasing with long service
Health Cash Back Scheme
Employee Assistance Programme — including GP Anytime
Enhanced Maternity & Paternity Pay
Pension Provision & Life Assurance
Access to Discounted Private Medical Cover
Retail Discounts through BenefitHub
Cycle to Work Scheme
Kingsbridge Diamond Membership Club
Continuous Development & Learning
This is not an exhaustive list of duties and the post holder will be required to undertake any other reasonable duties discussed and directed by the line manager.
The company reserves the right to expand the short listing criteria to facilitate the short listing process.
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