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Job information
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There has never been a more exciting time to join Donnelly Group. We offer excellent career development opportunities, competitive pay and manufacturer-approved training.
As a Suzuki Sales Executive at our Mallusk site, you’ll guide Retail and Motability customers through the vehicle purchase journey, from initial enquiry to final handover. You’ll build strong customer relationships, understand individual needs and provide suitable vehicle and finance solutions, while delivering an exceptional customer experience throughout.
About this role
You will be responsible for achieving individual and team sales targets, securing repeat business and building strong, lasting relationships with both Retail and Motability customers.
Some responsibilities will include, but are not limited to:
Achieving personal and team sales targets and KPIs
Delivering a consistently high level of customer service and satisfaction
Understanding customer requirements and recommending suitable vehicles and solutions
Providing clear and professional advice on available finance and insurance products
Supporting Retail and Motability customers throughout the full sales journey, from initial enquiry through to vehicle handover
Developing relationships with new and existing customers to encourage repeat and referral business
Maintaining accurate customer and sales records in line with company procedures
Working closely with colleagues to support the overall performance of the dealership
Skills and Competencies Required:
Previous automotive experience.
A full valid driving licence is an essential requirement for this role.
A high level of IT literacy, including knowledge of MS Office
Strong planning and organisational skills
Excellent communication and presentation skills
Ability to work under pressure
Be able to work independently and also as part of a team
Positive, confident, determined approach
Driven to meet targets
Time management skills
Experience of Kerridge or another CRM system would be advantageous but not essential
Benefits
30 Days’ Holiday — increasing with long service
Use of a company vehicle
Health Cash Back Scheme
Employee Assistance Programme — including GP Anytime
Enhanced Maternity & Paternity Pay
Pension Provision & Life Assurance
Access to Discounted Private Medical Cover
Retail Discounts through BenefitHub
Cycle to Work Scheme
Kingsbridge Diamond Membership Club
Continuous Development & Learning
Additional Information
This is not an exhaustive list of duties, and the post holder may be required to undertake other reasonable tasks as directed by the line manager.
Donnelly Group reserves the right to expand the short-listing criteria to facilitate the recruitment process.
Equal Opportunities
Donnelly Group is proud to be an equal opportunities employer. We value diversity and inclusion across our workforce.