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Service Manager

Full-time
Hartwell Automotive Group
Besselsleigh Road

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Job Overview

Job information
This vacancy information is provided by the recruiting employer.
Please apply via the employer's website.

Job Description

Are you a dynamic and experienced leader in the automotive industry?

Hartwell Automotive Group is seeking a highly motivated Service Manager to join our team for an exciting new opportunity in the Oxford area. The group currently represents Ford, BYD, Omoda/Jaecoo, GMW Ora and Chery.

As the Service Manager, you will play a pivotal role in overseeing our service department, ensuring exceptional customer satisfaction and efficient operations.

Responsibilities

Manage day-to-day operations of the automotive service department

Supervise and lead a team of skilled technicians and service advisors

Maintain high-quality standards for service and repair work

Foster a customer-centric environment, ensuring satisfaction and loyalty

Implement efficient workflow processes and optimize resource utilisation

Monitor and analyse key performance indicators to achieve departmental goals

Collaborate with other departments to enhance overall dealership performance

Requirements

Proven experience in automotive service management

Strong leadership and team management skills

Excellent communication and interpersonal abilities

In-depth knowledge of automotive systems and technologies

Ability to analyse and interpret financial and performance data

Customer-focused mindset with a commitment to quality service

Benefits

Company Car

Staff Discount

Employee Staff Benefits Platform

Company Events

Pension

Development Opportunities

Join us at Hartwell Automotive Group, where innovation meets excellence. If you're ready to take your career to the next level, apply today. Make a difference in the automotive service industry with Hartwell

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