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Service Advisor

Jaguar Land Rover
Full-time
Vertu
£35,000–£39,800
Nelson

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Job Overview

Job information
‍This vacancy information is provided by the recruiting employer.
Please apply via the employer's website.

Vertu Land Rover Nelson

Looking for your next step in a premium dealership environment?

At Vertu Land Rover Nelson, we’re growing our Aftersales team and have a fantastic opportunity for a Service Advisor to join our team. This is your chance to represent a prestigious brand while building a rewarding career with one of the UK’s leading motor retailers.

We are offering a basic salary of up to £35,000 with an OTE of up to £39,800, along with a range of excellent company benefits.

We invest in our people more than any other motor retailer – offering real career progression, industry-leading training, and a supportive team culture.

You’ll also benefit from:

  • 25 days holiday + bank holidays (rising with service)
  • Access to retail discounts & cashback platform
  • Preferential service & colleague car purchase schemes
  • Share incentive plan & pension scheme
  • Enhanced maternity & paternity benefits

About the Role

As a Service Advisor, you’ll be the face of our aftersales experience – ensuring every customer receives a seamless, professional and premium service from start to finish.

You’ll act as the key link between our customers and workshop, keeping everything running smoothly while building lasting relationships.

Responsibilities

  • Managing customer bookings and setting clear expectations
  • Keeping customers updated throughout their vehicle service or repair
  • Identifying and upselling additional products and services where appropriate
  • Delivering a first-class customer experience at every touchpoint
  • Following up to ensure complete satisfaction and repeat business

What we’re looking for

  • Experience as a Service Advisor within the automotive industry
  • Confidence communicating with a wide range of people in a supportive, respectful manner.
  • A proactive approach to meeting targets, managing your time and staying calm during peak periods
  • Confident using computer systems and managing multiple tasks

Ready to apply?

If you’re passionate about customer service and want to represent a premium brand with genuine career progression, we’d love to hear from you.

Please note: all offers are subject to employment checks including references, address and credit checks, and a criminal record check.

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