Salary
- Basic salary £28,000
- Plus, excellent bonus scheme
- Up to £37,000 OTE
Working Hours
- 8.00am to 5.30pm – Monday to Friday
- 1 Hour lunch break
Dealership / Employer:
- Drive Motor Retail Vauxhall
- Freemens Common Road, Aylestone Road, Leicester LE2 7SL
You’ll also benefit from:
- Company Pension Scheme
- Annual Leave: 24 days increasing to 27 with length of service, plus bank holidays
- Staff Perks: Discounts on services and retail, including vehicle purchases and servicing
- Health & Wellbeing Support: Medicare cash plan (including same-day online GP and dental/optical cover)
- Employee Rewards Portal: Access hundreds of savings through our exclusive reward gateway
- Referral Bonuses: Generous rewards for recommending successful new hires
- Professional Development: Ongoing training, manufacturer-led courses, and career progression opportunities
- Friendly Team Environment and supportive management
What you’ll be doing:
- Greet customers and handle service enquiries both in person and over the phone
- Book vehicles into the workshop, accurately inputting details into the system
- Provide clear explanations of work required and keep customers informed throughout the service process
- Liaise with the workshop team to monitor job progress and ensure completion deadlines are met
- Produce accurate invoices and explain charges to customers at collection
- Upsell additional services, maintenance packages, and products where appropriate
- Handle complaints and queries professionally and efficiently
- Maintain high standards of showroom and reception area presentation
What qualifications and experience you’ll need:
- Experience in a Service Advisor role or similar customer service environment (motor trade ESSENTIAL)
- Excellent communication and organisational skills
- A friendly, professional manner with a focus on customer satisfaction
- The ability to work well under pressure and as part of a busy team
- Strong IT skills and confidence using DMS or booking systems (training provided)
- Full UK driving licence – held for a minimum of 2 years
Why Join Drive Motor Retail?
We are one of the UK’s most forward-thinking automotive dealer groups, committed to both customer service and the career development of our employees. This role is ideal for someone passionate about the motor trade who thrives in a fast-paced, customer-focused environment.
CALEX UK are screening candidates for this role, on behalf of Stellantis.
Stellantis are a leading global automotive manufacturer made up of 14 iconic automotive brands including Peugeot, Citroen, Vauxhall, Fiat, Jeep, Alfa Romeo, Abarth and DS.
Stellantis UK has a national network of 795 franchised car dealerships.
CALEX UK ARE COMMITTED TO HELP PROGRESS YOUR CAREER, SKILLS & DEVELOPMENT – AND YOUR EARNINGS TOO! Apply today and let’s talk.