Working Hours
- Monday to Friday 10.00am-6:00pm
- 1 in 3 Saturdays 8.30am-1:00pm
- Part time hours are available if preferred
Salary
- Hourly pay £12.71
- Plus bonus between £200 – £300 per month
Other benefits:
- Paid holidays (pro rata to hours contracted) plus 8 bank holiday days
- Brand training and career development
- Can include a company car
- Staff discount
- Free onsite parking
- Travel allowance
- Company Pension
What you’ll be doing:
- Greet and welcome customers as they arrive at the dealership
- Handle customer inquiries in person and over the phone
- Schedule service appointments and update customers on their vehicle’s progress
- Liaise with the workshop technicians to ensure timely completion of work
- Produce estimates for repair costs and times
- Process payments and invoices
- Quote and sell service plans
- Support with Sales and Marketing
- Maintaining customer service levels, meeting targets set and deadlines
- Advising customers on course of action and invoice any work, whilst maximizing any opportunities to upsell through the vehicle health check process
What you’ll need to be:
- Current or previous Service Advisor, or similar role, within the automotive industry
- Outstanding customer service skills
- Ideally having a basic level of mechanical awareness
- Have a keen interest in the automotive industry
- Excellent organisation, communication and interpersonal skills
- Ability to work in a fast-paced environment
- Proficiency in using computer systems for scheduling and invoicing
- UK Driving Licence
Employer:
- Aston AutoPark – Vauxhall, Peugeot, Citroen, Ford
- Beler Way, Melton Mowbray, Leicestershire LE13 0DG
About Aston Autopark Melton Mowbray:
Are a family business of 35 years, situated on a 3.5 acre site. They sell new Vauxhalls and all makes of used cars. They also have repairer status for the brands Vauxhall, Peugeot, Citroen and Ford.