Service Advisor NO WEEKENDS

Vertu Vauxhall and Leapmotor Crewe

We have an exciting opportunity for a Service Advisor to join our established team at Vertu Vauxhall Crewe, supporting both our existing Vauxhall business and the introduction of Leapmotor as we expand our franchise offering.

We are offering a basic salary of £31,956.34, plus excellent company benefits.

There is no weekend working for this position – every weekend is your own!

As a Service Advisor, you’ll be the key link between our customers and workshop, managing the customer journey from booking through to vehicle collection. You’ll keep customers updated throughout their service or repair, manage expectations, identify additional products and services and ensure they receive an excellent experience.

With Leapmotor joining the site, you’ll also have the opportunity to develop your knowledge across both Vauxhall and Leapmotor, with training and support as the new franchise becomes established.

What we’re looking for

Experience as a Service Advisor isn’t essential — if you’re eager to learn, we’ll help you develop the skills you need.

However, you will need:

• At least 12 months of experience in a customer service role
• Full UK driving licence (manual and automatic)
• Confidence communicating with a wide range of people in a supportive, respectful manner.
• A proactive approach to meeting targets, managing your time and staying calm during peak periods
• Confident using computer systems and managing multiple tasks

What we offer you

We are proud to be the Motor Retailer who invests more in our colleague's personal development than any other, so if you are successful, you can look forward to on-going training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes:

• 25 days holiday rising with length of service - plus bank holidays
• Access to our online rewards platform giving you cash back and discounts for multiple retailers
• Preferential Service Rates
• Colleague Purchase Scheme
• Share Incentive Scheme
• Pension
• Enhanced Maternity & Paternity

If your application is successful, we will need to complete employment checks prior to you starting with us. For this role, these can include us verifying your recent employment, address, credit history and criminal record check.