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Job information
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Endeavour Automotive are one of the UK’s fastest growing dealer groups representing global brands such as Volvo, Hyundai, Alpine, Geely, Lotus and Polestar across dealerships in London, Buckinghamshire, Hertfordshire, Suffolk and Essex. We are currently seeking out a highly motivated Service Advisor to join our Volvo North West London team.
Responsibilities
Our Service Advisors manage all customer enquiries by telephone and in person and successfully convert these into firm bookings. The role aims to maximise service sales and profitability through selling core, value-added and incremental products. We pride ourselves in providing an exceptional customer service experience and this role is central to delivering that; delivering the highest levels of customer service to ensure customer loyalty and repeat custom.
About You
The Service Advisor we are looking for will be a team player who thrives in a customer centric, creative, and a results’ driven environment. They will lead by example with consistent high standards towards customer service whilst maintaining composure in challenging situations. They will also be logical, methodical, and innovative in their approach whilst using their energy and charisma to maintain a trusting and productive environment.
To be successful in this role you will have a great eagerness to learn and passion for the automotive industry, their dedication to design, and their commitment to performance. For this role you must have the following: -
· At least 2 years’ customer facing experience within the automotive industry.
Excellent communication skills at all levels and an excellent understanding of how to deliver an outstanding customer experience
If you are looking to build a career within a thriving and dynamic company submit your CV for immediate consideration!
Note for Agencies: We will not accept applications or CVs submitted via Recruitment Agencies for this role.
Job Types: Full-time, Permanent
Benefits
Life insurance
Schedule
Weekend availability
Supplemental pay types
Performance bonus
Experience
service advisor: 2 years (required)
Work Location: In person
Reference ID: Service Advisor - Volvo North West London