Service Administrator

Full-time

Arnold Clark

£26,773 per year

Stoke

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Job Overview

Job information
‍This vacancy information is provided by the recruiting employer.
Please apply via the employer's website.

We are looking an enthusiastic and confident Service Administrator to join our new Transport Workshop at our compound in Stoke.

Benefits

33 days’ annual leave
Flexible leave
Generous employee discounts
Private healthcare
Workplace pension
…and much more

Working Hours

Full time: Monday – Thursday 8.30am - 5pm and Friday 8am - 4.30pm

About the Role

This role would be ideal for someone who is confident on the phone and thrives to deliver the best customer service. It would also be an advantage to have a good knowledge of Microsoft Office.

Responsibilities

Answering all phones calls related to services and repairs
Dealing with emails and updating our system to ensure all information is accurate
Arranging booking for services, repairs, MOTs and recalls when required and liaising directly with the driver to ensure they are kept up to date
Speaking with garages ensuring bookings have been made and dealing with any queries
Liaising with other departments
Ordering parts

Requirements

Confident telephone manner
Knowledge of Microsoft Office
Ability to multitask
An eagerness to learn other roles within the department

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