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Job information
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Nissan Service Centre Cannock
Job Summary
Date posted: 30th June 2026
Pay: National Minimum Wage
Working Hours
Part-time
Monday, Tuesday and Wednesday
08:30 – 17:00
Job Description:
The Brindley Group are currently looking to recruit a friendly, organised and customer-focused Service Administrator to join the team at our Nissan Service Centre in Cannock. This is an excellent opportunity to join one of the Midlands' largest privately-owned motor retailer groups and become part of a busy and professional aftersales department. We are looking for an enthusiastic individual with excellent communication and organisational skills who enjoys working in a fast-paced environment while delivering outstanding customer service.
The Role
As a Service Administrator, you will play an important role in supporting the day-to-day operation of our busy service department, ensuring customers receive excellent communication before, during and after their service appointment. You will be responsible for coordinating customer bookings, maintaining accurate records across multiple systems and providing administrative support to help ensure the smooth running of the department.
This is a varied role suited to someone who is highly organised, enjoys speaking with customers and has excellent attention to detail.
Daily responsibilities will include:
Contacting customers to confirm their service booking appointments and vehicle drop-off times
Providing customers with progress updates while their vehicle is in the workshop
Creating service bookings from online enquiries, Book My Garage and the 360 database
Maintaining and cleansing customer data across internal systems, including 360 and Motability bookings
Supporting the service department with general administrative duties
Providing a welcoming and professional experience for customers visiting the dealership
Maintaining accurate customer records and ensuring all information is up to date
The successful candidate will understand the importance of delivering excellent customer service while maintaining accuracy and efficiency in a busy dealership environment.
About You
Previous administrative experience would be advantageous
Experience with data cleansing would be preferred but is not essential
Excellent organisational and time management skills
Strong communication and customer service skills
Confident using computer systems and maintaining accurate records
Professional, friendly and approachable manner
Ability to work independently and as part of a team
Strong attention to detail and a proactive approach to work
Benefits
The opportunity to join one of the Midlands' largest privately-owned dealer groups
A friendly and supportive working environment
Full training provided
Career progression opportunities within Brindley Group
17 days annual leave (including bank holidays)
Competitive salary in line with National Minimum Wage
If you are organised, customer-focused and looking to become part of a professional and growing automotive business, we would love to hear from you.
Join the Brindley Group today!
Apply Online
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