Sales Controller

Ready to take the lead? Join #TeamArbury! Are you an experienced automotive sales professional with a talent for managing opportunities, supporting a team and delivering results? Do you combine strong commercial awareness with a customer-first approach? Arbury is looking for a motivated Sales Controller to help drive dealership performance, support our sales team and ensure customers receive an outstanding experience from their first enquiry through to vehicle handover. This is an opportunity for a confident, organised and commercially minded individual to make a real impact within a busy dealership environment.

What’s involved?

As Sales Controller, you'll play a central role in the day-to-day running of the sales department, helping manage sales enquiries, maintain momentum across the sales process and support the team in achieving its objectives.

Your responsibilities will include:

Monitoring and managing incoming sales enquiries and allocating opportunities appropriately.

Supporting the sales team with customer follow-ups and progression of outstanding opportunities.

Monitoring sales activity, conversion rates and key performance indicators.

Helping ensure customer enquiries are handled promptly and professionally.

Working closely with Sales Executives and dealership management to maximise sales opportunities.

Supporting the management of vehicle stock, availability and sales pipeline information.

Ensuring customer records, sales activity and CRM systems are kept accurate and up to date.

Helping identify opportunities to improve processes, productivity and customer satisfaction.

Supporting the team in delivering sales targets while maintaining Arbury's customer-focused approach.

Providing guidance, motivation and day-to-day support to sales colleagues.

You'll need to balance commercial objectives with the service standards that help build lasting customer relationships and encourage repeat business.

What can we offer you?

At Arbury, we recognise the importance of great people in delivering great results. You'll have the opportunity to make a meaningful contribution to dealership performance while developing your career within an established and growing motor group.

We offer opportunities for training and development, alongside a wider employee benefits package that includes 30 days' annual leave, your birthday off, access to a company pension scheme, a Cycle to Work scheme, employee assistance support and staff discounts on MOTs and servicing, subject to applicable terms.

What we’re looking for:

We're looking for a confident and driven individual who understands the demands of a dealership sales environment.

You'll ideally have:

Previous experience in automotive sales, sales control or a similar dealership role.

Strong organisational skills and the ability to manage multiple priorities.

Excellent communication, influencing and relationship-building skills.

A good understanding of sales processes, customer enquiries and CRM systems.

Commercial awareness and an understanding of sales performance measures.

The ability to analyse sales activity and identify opportunities for improvement.

A proactive, solutions-focused approach.

The confidence to support, motivate and work collaboratively with a sales team.

A strong commitment to customer satisfaction and professional standards.

Experience managing a sales pipeline or supporting a dealership sales team would be particularly beneficial.

To apply, click 'apply now' or email vacancies@arbury.co.uk and quote the job title in your subject line.