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Rolls-Royce Aftersales Manager
About the Role
As Aftersales Manager at Rolls-Royce Motor Cars Sunningdale, you will take responsibility for the commercial performance and day-to-day leadership of our Aftersales operation, encompassing the sale of parts, labour hours, MOT, lubricants, tyres, subcontracted sales and Bodyshop.
This is a key leadership position with a clear focus on driving financial success, maximising every appropriate revenue opportunity and ensuring the department consistently delivers against its operational and commercial objectives.
Equally important is the experience we provide to every Rolls-Royce client. The expectations associated with the marque extend far beyond traditional automotive customer service, requiring an exceptional level of attention, discretion and personalisation at every stage of the ownership journey. You will lead from the front, setting uncompromising standards for your team and ensuring every client interaction reflects the higher-touch, effortless and truly exceptional experience expected of Rolls-Royce Motor Cars.
About You
Previous experience in a similar role within the motor industry is essential as well as strong technical knowledge. Ideally, you will have the ability to work in a high pressured environment and have fantastic leadership skills that can drive a team forward.
You should strive for operational excellence and have a strategic mind-set, whilst ensuring that the customer always comes first
Sytner Group are delighted to provide an industry-leading benefits package.