This is an exciting opportunity to join Northampton Audi as an experienced Retail Sales Manager, within an innovative and well-established organisation.
About the Employer
As part of a team of approximately 700 colleagues at the Vindis Group, you will contribute to a business that places customer excellence, operational standards and employee development at the heart of its strategy. We are proud of our heritage and ambitious about our future; our continued success is built upon a High Performance Culture that values professionalism, accountability and collaboration.
How we support our #Exceptional People
- Drive Our Brand – Enjoy our Employee Car Scheme after a qualifying period, with no deposit required. Experience the joy of driving our brand products at remarkable prices.
- Work-Life Balance - Industry-leading working pattern including a 5-day working week.
- Celebrate You – Take your birthday off with Paid Birthday Leave - On us!
- Family First – Benefit from our Family Friendly policies, including enhanced Maternity and Paternity packages.
- Stay Healthy – Our enhanced Sick Pay ensures you’re taken care of when you need it most (based on length of Service).
- Wellbeing At Your Fingertips - Access to our 24/7 Employee Assistance Programme, for quick and easy Online GP services, exclusive retail discounts, legal and financial support, and comprehensive 360 wellbeing services.
- Peace Of Mind – Enjoy a life Assurance policy at no cost, bringing peace to you and your loved ones.
- Exclusive Discounts – Take advantage of employee discounts on parts, vehicle MOT’s/Servicing, and vehicle purchases. Drive with confidence and savings!
- Grow our Team - Earn a financial reward if you successfully refer a friend.
- Develop with Vindis - Access to vast training resources, including: access to the Volkswagen Group UK National Learning Centre and Brand Accreditation Pathways.
- Performance Recognition - We provide a competitive bonus scheme, including uncapped earnings.
About the Role
As a Retail Sales Manager focusing on transactions, you will be an integral member of the Sales Team. Your key responsibilities will include:
- Managing and supporting a team of Sales Executives to consistently achieve their individual targets, whilst maintaining full compliance with the sales process.
- Effectively utilising the tools and resources available to you to become a specialist in your area, including up-to-date product knowledge.
- Being integral in championing and maintaining a culture of customer service excellence.
- Positively impact and contribute to the performance of the sales department, through identifying opportunities to increase profitability.
- Maximising upon every available opportunity to improve the successes of your immediate team and the wider business by ensuring that customers are aware of any relevant and/or necessary additional products and services.
- Utilising enquiry management systems to ensure that the expectations and requirements of customers are consistently delivered upon by the Sales Executives.
- Being an advocate of the Audi brand and championing the products to generate interest and ensure sustained customer commitment.
Essential Criteria:
- Previous experience in a similar role (e.g. transaction manager, business manager, sales controller etc.)
- Excellent communication skills and the ability to effectively build relationships
- Demonstrable success in achieving team and departmental targets
- Strong organisational skills with the ability to efficiently meet deadlines, whilst maintaining attention to detail
- Full UK driving licence
Desirable Criteria:
- Previous experience working within a franchised automotive dealership or with a VAG Brand
We look forward to receiving your application and hope to be able to welcome you as a team member within the Vindis Group in the near future.