Parts Supervisor

We’re recruiting for a motivated and organised Parts Supervisor to work at our Renault/Dacia/KIA branch in Liverpool.

Benefits

• 33 days’ holiday allowance with room to grow
• Generous retail discounts
• Private healthcare
• Simplyhealth – all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
• Pension scheme
• Maternity and paternity packages
• Opportunities for training and progression
• And much more…

Working Hours

Full time: Monday – Friday 8am - 5.30pm and alternate Saturdays 8am - 12pm

About the Role

Arnold Clark Parts Supervisors are energetic team players who keep our busy Parts departments running smoothly and efficiently.

You’ll be supervising, coaching and developing a team while managing stock and exceeding sales targets for your branch. In this busy and dynamic environment, you’ll also be able to deliver great service, ensuring that everyone in your department puts the customer first. This position would suit a person who relishes challenges and would enjoy working in an exciting, goal-driven role.

Responsibilities

• Overseeing the daily activities of the Parts department, making sure customer service is a priority
• Coaching and developing staff via one-to-ones and appraisals
• Proactively monitoring KPIs and implementing action plans to meet set business goals
• Working with customers, interpreting their requirements and giving advice on any additional parts and services they might need
• Ensuring that there is good communication between staff and customers, both internal and external
• Creating and adhering to a trade marketing structure to promote your branch activity

Requirements

• Proven experience working within a Parts role
• Fantastic communication and influencing skills
• Strong leadership skills and the ability to work well in a team, even under pressure
• High standards of numeracy
• Experience of dealer management and parts catalogue systems
• Experience and understanding of budgets and KPIs
• Ability to manage workload
• Ability to delegate and share responsibility as required
• A proactive and positive attitude that can inspire others to maximise their potential

Nice to have (but not essential)

• Knowledge of Kerridge (Rev 8) software