Parts Sales Executive

Parts Sales Executive – JCT600 TPS (Sheffield North)

Location: Covering both Sheffield North (Barnsley) and Sheffield South (Chesterfield) sites.

Working hours: 43 hours per week, working eight-hour rota shifts between 8am and 6pm, Monday to Friday, plus alternate Saturdays from 8am to 1pm.

We supply genuine parts for Volkswagen Group brands, ensuring that customers receive high-quality, reliable components for their vehicles. The role of Parts Sales Executive is integral to our commitment to providing excellent customer service and parts expertise.

The Parts Sales Executive will be responsible for selling genuine parts for the Volkswagen Group at the JCT600 TPS (Trades Parts Specialist) in Chesterfield / Barnsley. The role requires a proactive approach to customer service, excellent product knowledge, and the ability to generate new sales opportunities while maintaining existing customer relationships. The Parts Sales Executive will play a vital role in ensuring the continued success of our parts sales operation.

Your day to day will include:

Provide advice and recommendations to trade and retail customers on genuine Volkswagen Group parts

Respond promptly to customer inquiries over the phone, and via email

Build and maintain strong relationships with existing customers to maximise repeat sales opportunities

Identify new business opportunities and actively pursue sales leads

Ensure a high level of customer satisfaction by providing accurate, timely, and professional service

What we are looking for:

Essential:

Proven experience in sales or retail

Excellent communication and interpersonal skills, with a customer-focused approach

Strong organisational skills and the ability to manage multiple customer orders simultaneously

Ability to work independently as well as part of a team

Proficient in using computer systems

A full, clean UK driving licence is preferable

Desirable:

Knowledge of Volkswagen Group parts and vehicles

Experience working within a dealership or parts supply environment

Benefits

Competitive Salary plus bonus

Annual leave: 34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years)

Family support: Enhanced paid maternity and paternity leave

Wellbeing & protection: Life assurance, pension, enhanced sickness cover

Training & development: From foundation to advanced levels through brand partner training and best-in-class leadership development.

Colleague car purchase scheme & servicing discounts

Cycle-to-work and discounted gym schemes

Referral scheme up to £1,000

Read more about our Employee Benefits - JCT600

We’ve spent over 80 years building a business that values its people and their careers

We pride ourselves on being rated highly by colleagues for engagement and inclusivity

Our commitment to your growth is reflected in our “Life at JCT600” philosophy and seven colleague commitments

How to Apply

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Inclusivity & Diversity

As part of our commitment to being an inclusive business, we’re proud to be a Disability Confident employer.

We try our hardest to make JCT600 feel like a home from home for all of our colleagues. To us, that’s a place where we can all feel supported to be our true selves every day and where our workforce represents the wonderful communities we serve.