Parts Advisor

Dealership & Employer:

• Platinum Motor Group – Citroen & Vauxhall
• Meridian Motor Park, North Bradley, Trowbridge, Wiltshire, BA14 0BJ

Salary

• Basic salary £13.26 per hour
• Plus Uncapped based on upselling of promotional products

You’ll also get a wide range of benefits including:

• 22 days holidays + bank holidays (rising with service)
• Free on-site parking
• Pension
• Life assurance
• Company discounts
• Store discounts
• Professional training
• Opportunities for career progression

Working Hours

• Monday to Friday
• 42 hours per week

As a Parts Advisor, you will cover a wide range of tasks including:

• Maintain accurate inventory of parts and supplies
• Assist customers in identifying and ordering the correct parts for their vehicles
• Provide excellent customer service and phone etiquette
• Process parts orders and returns
• Coordinate with technicians to ensure timely delivery of parts
• Keep track of parts warranties
• Maintain a clean and organized parts department

Skills, qualities and experience required:

• Previous experience in a parts department or automotive industry preferred
• Proficient in Microsoft Excel and other computer applications
• Strong organizational skills and attention to detail
• Excellent phone etiquette and communication skills

Platinum Motor Group is a family-run automotive business located in the picturesque Southwest borders of Wiltshire, Somerset, and Gloucestershire.

Established in 1975, we have become a leading player in the region, offering a wide range of car manufacturer franchises, covering sales and aftersales, with exceptional customer service.

We will provide:

• A supportive and dynamic work environment
• Opportunities for growth and career development
• Access to ongoing training and manufacturer certifications
• Competitive salary, bonus structure, and comprehensive benefits package