Vacancy: Parts Advisor / Parts Assistant
Dealership & Employer:
- Arbury Peugeot, Citroen & Leapmotors
- 143 Birmingham road, Lichfield, Staffordshire, WS14 9BL
Salary
- Basic salary £28,000
- Plus bonus – 1% of department profits
- OTE £30,000
Working Hours
- 40 hours Monday to Friday
- NO WEEKENDS!
Other benefits you’ll receive:
- 23 days holiday + birthday off + bank holidays
- Employee discounts
- Pension
- Professional training
- Opportunities for career progression
The role:
- Ensure parts are efficiently distributed to Service Department Technicians
- Selling parts directly to both retail and trade customers via telephone, online and face-to-face
- Assist customers and process orders via telephone, online and face-to-face
- Sourcing and picking parts for internal and external customers
- Maintain stock levels, order parts as and ensure all deliveries are correct
- Pack and load parts correctly to avoid damage or loss, for dispatch to customers via van delivery or postal/carrier services
- Effectively communicating with our Service department
- Carrying out some administration duties such as invoicing
Skills, qualities and experience required:
- Have a technical automotive background or proven experience working with vehicle parts
- Ability to plan, organise and meet agreed work deadlines
- Attention to detail and maintain good, accurate quality of work
- Good communication skills and enjoy working in a fast paced yet rewarding environment
- Able to communicate effectively with the team and build relationships with external customers
- Be passionate about delivering exceptional customer service
- PC and web literate