Job Description
Experienced Parts Advisor
Leicester
£26,984.36 – OTE: Up to £28,184.36
7.30am – 4.30pm – Monday to Friday – 30 Minutes lunch break
Drive Motor Retail is offering a rare and exciting opportunity for an experienced Parts Advisor to join our team in Leicester.
Why Join Drive Motor Retail?
We are one of the UK’s most forward-thinking automotive dealer groups, committed to both customer service and the career development of our employees. This role is ideal for someone passionate about the motor trade who thrives in a fast-paced, customer-focused environment.
Benefits
- 24 Days Holiday + Bank Holidays
- Clear career progression paths and manufacturer-backed training
- Competitive bonus structures rewarding individual and team success
- Employee benefits including discounted shopping, gym memberships, and dining offers
- Healthcare support with a Medicare cash plan for you and your children—includes same-day GP access, and dental and wellbeing cover
Responsibilities
- Provide efficient, knowledgeable service to retail, trade, and internal workshop customers
- Process parts enquiries and orders with accuracy and urgency
- Identify additional sales opportunities and promote special offers
- Use your technical knowledge to assist customers clearly and confidently
- Communicate any stock discrepancies to the Parts Manager promptly
- Maintain compliance with company processes and customer data protection policies
What We’re Looking For:
- Previous experience working as a Parts Advisor in a dealership or and Automotive environment
- Strong working knowledge of parts catalogues and stock control systems
- High level of accuracy in all administrative tasks and record-keeping
- Confident communicator, both face-to-face and over the phone
- Committed to delivering exceptional customer service and supporting team targets
Desirable:
- Experience with CDK (Kerridge) systems
- A solid technical understanding of motor vehicles and components