Parts Advisor

This role offers a basic salary of £29.8k with on-target earnings up to £34.8k

Our Gloucester Volkswagen & CUPRA site is seeking a motivated and organised Parts Advisor to join our busy Parts Team . This is an exciting opportunity for someone with a solid understanding of vehicles who thrives in a fast-paced automotive environment.

As a Parts Advisor, you will play a key role in ensuring our workshop receives the correct vehicle parts quickly and accurately, while maintaining high standards of administration and stock control

The role is Monday - Friday and 1 in 2 Saturday mornings

• Working within our busy parts department, sourcing and supplying vehicle parts for retail customers and workshop vehicles
• Selling a range of genuine accessories
• looking up and ordering parts from our electronic parts system
• Monitoring and maintaining stock levels
• Receiving parts into stock
• Data and document handling
• Keep up to date on latest product knowledge
• Keep up to date with all processing and administration

• Be IT literate and have experience of working in an environment using system and processes
• Previous VAG experience would be an advantage
• Previous motor trade experience is essential
• Have previous experience within a similar parts role
• Be a team player used to building effective working relationships.
• Be organised and have a good attention to detail
• Have good communication skills

Benefits with the role

• Contributory Pension Scheme
• Generous holiday allowance
• An extra holiday day to celebrate your birthday
• Life assurance scheme
• Employee Assistance Programme (EAP)
• Manufacturer-led training and career development
• Car benefit scheme
• Servicing, Parts & Accessory discounts

Working at Volkswagen Gloucester

Situated close to Junction 11 of the M5 motorway, Volkswagen Gloucester is easily accessible from Cheltenham, Tewkesbury, Stroud, and the surrounding Gloucestershire area.

Joining Mon Motors in 2024 as part of our continued growth across the South West, Volkswagen Gloucester became an important addition to our Volkswagen network. Teams across the showroom support customers across a wide range of roles while representing one of the UK’s most recognised automotive brands.

With Volkswagen continuing to develop its electric vehicle range and introduce new technology, there is always something new to learn and experience. As one of our newer Volkswagen locations, you’ll have the opportunity to be part of a team supporting the continued development of the Centre.

The Parts team

Working in the Parts & Servicing team at Mon Motors means being at the heart of our customer care experience. From sourcing and supplying genuine manufacturer-approved parts to supporting technicians in the workshop and ensuring every vehicle leaves in top condition, it’s a fast-paced and rewarding environment.

You’ll be part of a close-knit team that takes pride in accuracy, efficiency, and great service—whether you’re advising customers at the service desk, coordinating parts deliveries, or helping to keep the workshop running smoothly. With access to ongoing training, modern systems, and a supportive management team, you’ll have the tools and knowledge to grow your skills and play an essential role in keeping our dealerships running at their best.

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