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Parts Advisor

Mercedes-Benz
Marshall Motor Group
Competitive salary
Southampton

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Job Overview

Job information
This vacancy information is provided by the recruiting employer.
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About the Role

Parts Advisor

Marshall Mercedes-Benz Truck and Van Southampton Competitive basic salary + OTE ; 25 days' annual leave + bank holidays (increases with service); Life assurance & pension scheme; Discounts on car servicing, purchase & more; Access to wellbeing support, exclusive shopping and lifestyle perks. Full-time | Monday – Friday, with Saturdays on a rotational basis

Keep our workshop moving with your parts expertise with one of UK’s most respected automotive groups.

At Marshall Mercedes-Benz Truck and Van Southampton, we’re offering an exciting opportunity for a proactive and well-organised Parts Advisor to join our aftersales team and support seamless workshop operations.

In this role

We're looking for

  • You’ll receive, unload and accurately record all incoming parts and stock deliveries.
  • You’ll store and organise parts, maintaining clear, up-to-date inventory records in our internal systems.
  • You’ll respond to internal workshop and external customer enquiries in person, by phone and via email, delivering a quick and expert service.
  • You’ll pick and distribute parts for technicians, working closely with service advisors and the sales team to keep every job on schedule.

About You

  • Someone with previous experience as a Parts Advisor, ideally within a franchised dealership.
  • Someone comfortable following established processes and procedures, and working both independently and as part of a team.
  • Someone motivated, organised and who prioritises Health & Safety in the workplace.
  • Someone tech-savvy and confident using iPad or similar software for inventory management.
  • Most importantly, someone who takes pride in delivering a positive experience for every customer and colleague, every time.

Benefits

  • Performance rewards: Competitive bonus scheme, based on multiple achievable elements.
  • Full tailored training: We will provide a selection of digital learning, some chosen by us to prepare you in the best possible way for your role, as well as some chosen by you for your continued development.
  • Career development: Ongoing manufacturer training and development pathways across the Group.
  • Financial security: Life insurance, contributory pension.
  • Exclusive perks: Discounts and rewards via a dedicated employee platform.
  • Referral bonuses: Up to £2,000 for successful referrals.
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