About the Role
Parts Advisor
Marshall Mercedes-Benz Truck and Van Andover Competitive basic salary + OTE ; 25 days' annual leave + bank holidays (increases with service); Life assurance & pension scheme; Discounts on car servicing, purchase & more; Access to wellbeing support, exclusive shopping and lifestyle perks. Full-time | Mon - Fri 08:00 - 17:30 (30 minute unpaid break), 1-3 Saturdays minimum 08:00 - 13:00 paid as overtime Overtime 1.5x hourly rate
Keep our workshop moving with your parts expertise with one of UK’s most respected automotive groups.
At Marshall Mercedes-Benz Truck and Van Andover, we’re offering an exciting opportunity for a proactive and well-organised Parts Advisor to join our aftersales team and support seamless workshop operations.
In this role
We're looking for
- You’ll receive, unload and accurately record all incoming parts and stock deliveries.
- You’ll store and organise parts, maintaining clear, up-to-date inventory records in our internal systems.
- You’ll respond to internal workshop and external customer enquiries in person, by phone and via email, delivering a quick and expert service.
- You’ll pick and distribute parts for technicians, working closely with service advisors and the sales team to keep every job on schedule.
About You
- Someone with previous experience as a Parts Advisor, ideally within a franchised dealership.
- Someone comfortable following established processes and procedures, and working both independently and as part of a team.
- Someone motivated, organised and who prioritises Health & Safety in the workplace.
- Someone tech-savvy and confident using iPad or similar software for inventory management.
- Most importantly, someone who takes pride in delivering a positive experience for every customer and colleague, every time.
Benefits
- Performance rewards: Competitive bonus scheme, based on multiple achievable elements.
- Full tailored training: We will provide a selection of digital learning, some chosen by us to prepare you in the best possible way for your role, as well as some chosen by you for your continued development.
- Career development: Ongoing manufacturer training and development pathways across the Group.
- Financial security: Life insurance, contributory pension.
- Exclusive perks: Discounts and rewards via a dedicated employee platform.
- Referral bonuses: Up to £2,000 for successful referrals.