About the Role
Parts Advisor
Marshall Mercedes-Benz Truck and Van Andover
£31,000 Basic Salary | OTE £37,000
- 1 in 3 Saturday Mornings
- 25 Days Holiday + Bank Holidays (rising with service)
- Mercedes-Benz Manufacturer Training
- Life Assurance & Pension Scheme
- Staff Discounts on Vehicles, Servicing & Parts
- Wellbeing Support & Lifestyle Benefits
- Excellent Career Development Opportunities
Full-Time | Rotating Shifts - 06:00 - 15:30 and 12:30 - 22:00
Keep the Wheels Turning for a World-Leading Brand
Looking for a Parts Advisor role that's more than just stock control?
Join Marshall Mercedes-Benz Truck and Van Andover and become part of a thriving aftersales operation representing one of the world's most recognised and respected commercial vehicle brands. As our business continues to grow, we're looking for a motivated and customer-focused Parts Advisor to help keep our workshop running at full speed and our customers on the road.
Working alongside an experienced Parts Manager and two established Parts Advisors, you'll be part of a close-knit team where your contribution genuinely makes a difference every day.
In this role
- Work for the prestigious Mercedes-Benz Truck & Van brand.
- Join a business experiencing continued growth and investment.
- Earn extra through overtime opportunities and shift allowances .
- Receive ongoing manufacturer-led training and development .
- Be part of a supportive and experienced team environment.
- Enjoy genuine career progression within one of the UK's leading automotive groups.
- Play a key role supporting workshop productivity and customer satisfaction.
We're looking for
- You’ll receive, unload and accurately record all incoming parts and stock deliveries.
- You’ll store and organise parts, maintaining clear, up-to-date inventory records in our internal systems.
- You’ll respond to internal workshop and external customer enquiries in person, by phone and via email, delivering a quick and expert service.
- You’ll pick and distribute parts for technicians, working closely with service advisors and the sales team to keep every job on schedule.
About You
- Someone with previous experience as a Parts Advisor, ideally within a franchised dealership.
- Someone comfortable following established processes and procedures, and working both independently and as part of a team.
- Someone motivated, organised and who prioritises Health & Safety in the workplace.
- Someone tech-savvy and confident using iPad or similar software for inventory management.
- Most importantly, someone who takes pride in delivering a positive experience for every customer and colleague, every time.
Benefits
- Performance rewards: Competitive bonus scheme, based on multiple achievable elements.
- Full tailored training: We will provide a selection of digital learning, some chosen by us to prepare you in the best possible way for your role, as well as some chosen by you for your continued development.
- Career development: Ongoing manufacturer training and development pathways across the Group.
- Financial security: Life insurance, contributory pension.
- Exclusive perks: Discounts and rewards via a dedicated employee platform.
- Referral bonuses: Up to £2,000 for successful referrals.