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About the job Parts Advisor | Marsh Mills
Responsibilities
Answer parts calls in a timely and professional manner.
Provide information on the availability and suitability of parts in line with customer needs.
Promote and sell parts to achieve recognized targets.
Work to increase business opportunities
Supply accurate and detailed parts quotations.
Process all parts orders received in a professional, efficient manner, ensuring a high degree of accuracy
Offer existing customers who call in at least one product from any of our promotions.
Record any customers concerns and report to the Parts Manager.
Record any lost sales on database.
Communicate major sales campaigns by both Vospers and manufacturers effectively and promptly to the customer base.
Adopt a flexible approach to working in all areas i.e. internal, customer facing and telesales.
Liaise with other department staff i.e. drivers and warehouse to ensure smooth processing of customers orders.
Maintain and contribute to a good and fair working environment for all staff.
Respect all staffs views and opinions.
Deputise for other staff members when required.
Maintain a high level of integrity at all times.
Work effectively as part of a team and as an individual
Location
Marsh Mills, Plymouth
Salary
Dependent on experience and qualifications, to be discussed at interview
Working Hours
40 hours a week Monday to Friday
Care - Accountability – Performance - Respect - Integrity
We are proud that so many of our people stay with us and develop their careers at Vospers over the long term. Over 100 of our staff have completed between 10 and 40-years service with the company. At Vospers, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in Vospers workforce.
Vospers are a Disability Confident and Youth Friendly Employer
No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.
If you wish to discuss any aspect of this job vacancy, please do not hesitate to contact a member of the Vospers HR team at hr@vospers.com or 01752 636342
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