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Job information
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Job Summary
Pay: £26,650 per year
The Role
Brindley Group are looking to recruit a Parts Advisor to be based our multi-franchise Wolverhampton site on West Street, off Stafford Road (A449). As a Parts Advisor, you will be responsible for supporting both the retail and workshop operations by ensuring the efficient supply, control and management of vehicle parts and accessories while delivering excellent customer service at every stage.
This is a fast-paced and varied role suited to an organised, detail-focused and customer-oriented individual who thrives in a busy dealership environment and enjoys working as part of a team.
The successful candidate must be capable of managing a busy parts department where accuracy, efficiency and communication are essential to success. You will liaise closely with customers, suppliers and workshop technicians to ensure parts are sourced, managed and supplied effectively to support the smooth running of the dealership.
You will be expected to demonstrate strong organisational skills, excellent communication and a proactive approach to delivering high operational standards throughout the parts department. Daily responsibilities will include stock management, handling customer enquiries, supplying workshop technicians and maintaining accurate records in line with manufacturer procedures.
A key part of the role will involve ensuring customers and technicians receive the correct advice and parts support quickly and professionally. The ideal candidate will understand the importance of delivering a seamless and efficient aftersales experience.
Responsibilities
Controlling the secure issue of parts and accessories to customers and technicians
Ensuring accurate recording of issued stock and parts transactions
Handling customer enquiries swiftly, courteously and professionally
Liaising with workshop technicians to provide effective parts support
Maintaining stock accuracy and reporting any damaged items
Ensuring the parts storage area remains organised, safe and tidy
Assisting with goods-in processes and stock management
Following manufacturer and dealership procedures at all times
This role requires someone who can combine strong organisational ability with professionalism, attention to detail and excellent customer service skills. We are looking for a team player who enjoys working in a busy environment and takes pride in delivering high standards across every area of the role.
About You
Previous experience as a Parts Advisor or within a similar role would be highly advantageous
Excellent communication and customer service skills
Ability to quickly establish rapport with customers and colleagues
Strong organisational skills and attention to detail
Basic understanding of vehicle mechanical repair and components
Ability to work efficiently within a busy dealership environment
Strong ability to manage your own workload and prioritise effectively
Motivated, reliable and team-focused attitude
Full UK driving licence required
Benefits
Competitive salary
Company pension
Employee discount
Life insurance
Ongoing manufacturer training and development
Career progression opportunities within Brindley Group
Supportive and professional working environment
If you are ambitious and customer-focused, we would love to hear from you.
Join the Brindley Group today!
Apply Online