Parts Administrator

Aceparts

Aceparts have an exciting opportunity for a Warehouse Parts Administrator (Car Parts) to join our brilliant team!

This is a full time permenant position, offering £12.71 per hour with excellent company benefits. 

This role will involve handling and picking wharehouse car parts from a stock room alongside other administrtaion duties. 

The Warehouse Parts Administrator plays a vital role in ensuring the smooth running of our warehouse operations and maintaining the highest standards of stock accuracy, efficiency, and compliance. Although not customer-facing, this role is critical to the customer journey, ensuring that every order is supported by accurate stock control, efficient returns handling, and timely communication with internal teams and external suppliers. 

Working closely with Customer Services, the Warehouse team, Accounts, and suppliers, the Parts Administrator ensures timely processing of returns, claims, and backorders, while maintaining full control over critical operational processes.

Hours: Monday - Friday 7:45am - 5:15pm 

Responsibilities

• Customer returns & Warranty 
• Process customer returns accurately and promptly. 
• Liaise with the Customer Services team to resolve return queries and courier-related issues. 
• Maintain an organised and well-controlled returns area. 
• Process courier claims. 
• Manage warranty claims end-to-end, liaising with suppliers regarding inspections, processing, and decisions. 

Essential Skills & Experience: 

• Strong organisational skills with experience managing critical processes. 
• Excellent attention to detail and strong numerical/literacy skills. 
• Confident communicator with suppliers, couriers, and internal teams. 
• Motivated, proactive, and able to work independently. 
• Strong analytical and problem-solving skills. 
• Good computer literacy and ability to learn systems

We are proud to be the Motor Retailer who invests more in our colleague's personal development than any other, so if you are successful, you can look forward to on-going training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes:

• 25 days holiday rising with length of service - plus bank holidays
• Access to our online rewards platform giving you cash back and discounts for multiple retailers
• Preferential Service Rates
• Colleague Purchase Scheme
• Share Incentive Scheme
• Pension
• Enhanced Maternity & Paternity