Part-Time Warranty Administrator

Detail matters. Join #TeamArbury! Are you organised, methodical and someone who takes pride in getting the details right? Are you looking for a part-time opportunity where your administrative skills can make a real difference? Arbury is looking for a reliable Warranty Administrator to support our aftersales team, helping ensure warranty claims are processed accurately, submitted on time and managed in line with manufacturer requirements. This is an excellent opportunity for someone with strong administration skills who enjoys working with information, systems and people in a busy automotive environment.

What’s involved?

As a Warranty Administrator, you'll help manage the warranty administration process, working closely with service advisors, technicians, managers and manufacturer representatives.

Your responsibilities will include:

Preparing, processing and submitting warranty claims in line with manufacturer guidelines.

Checking repair orders, job cards and supporting documentation for completeness and accuracy.

Ensuring claims are submitted within the relevant manufacturer deadlines.

Monitoring outstanding, rejected and queried claims and following up as required.

Liaising with service departments and manufacturers to resolve claim queries.

Maintaining accurate warranty records and supporting documentation.

Identifying discrepancies and helping ensure claims meet the required standards.

Supporting warranty audits and compliance checks where required.

Helping maintain an efficient and well-organised aftersales administration process.

You'll play an important role in ensuring warranty work is documented correctly and claims are managed efficiently.

What can we offer you?

This part-time role offers the opportunity to use your administrative skills in a supportive dealership environment and develop your knowledge of automotive warranty processes.

As part of #TeamArbury, you'll be joining a business that values its people and supports professional development. Employee benefits will be confirmed in line with the agreed part-time hours and role.

What we’re looking for:

We're looking for someone with excellent attention to detail, strong organisational skills and a methodical approach to their work.

You'll ideally have:

Previous administrative experience in a busy office environment.

Strong literacy, numeracy and data-entry skills.

Good IT skills and confidence working with business systems.

The ability to work accurately with detailed information and deadlines.

Strong communication skills and a professional telephone manner.

A proactive approach to resolving queries and following up outstanding work.

The ability to work independently while contributing to a wider team.

Previous automotive warranty administration experience would be a significant advantage. However, candidates with transferable administration skills and a willingness to learn will also be considered.

To apply, click 'apply now' or email vacancies@arbury.co.uk and quote the job title in your subject line.