HR Shared Services Manager

Join Brayleys Cars & Johnsons Cars and Help Shape the Future of HR

Following the acquisition of Johnsons Cars, Brayleys Cars and Johnsons Cars have come together to create one of the UK's top 10 automotive retail groups.

This marks an exciting new chapter for both businesses. By combining the strengths, expertise and heritage of two respected automotive retailers, we're building a larger, stronger organisation with even greater opportunities for our people.

As we continue to evolve, we're investing in our HR function to deliver an exceptional employee experience and best-in-class people support across the Group. We're now looking for an experienced and people-focused HR Shared Services Manager to lead our Shared Services team and play a key role in driving operational excellence, continuous improvement and service delivery across HR.

This is an exciting opportunity to shape a growing function, influence the way we work and make a real impact on both employee and manager experience across a multi-site business.

About the Role

Reporting to the Head of HR Operations, you will lead the HR Shared Services function, managing a team of HR Advisors and HR Administrators while ensuring the delivery of efficient, accurate and customer-focused HR support across the Group. You'll also take ownership of our HR Information System (HRIS), HR data and reporting, helping to drive process improvements and support business decision-making through meaningful people insights.

What You'll Be Doing

• Leading and developing a high-performing HR Shared Services team.
• Managing HR operations across the employee lifecycle.
• Owning and optimising the HR system and HR data.
• Delivering insightful reporting and management information.
• Driving continuous improvement, process simplification and automation.
• Partnering with stakeholders across the business to deliver an excellent HR service.
• Ensuring compliance, accuracy and a positive employee experience. About You

We're looking for someone who combines strong HR operational expertise with excellent leadership and stakeholder management skills.

Essential Skills & Experience

• Significant experience in an HR Shared Services, HR Operations or HR Services management role.
• Experience leading, coaching and developing HR teams.
• Strong understanding of HR operations and the employee lifecycle.
• Experience managing or owning an HR Information System (HRIS).
• Strong analytical skills and experience producing HR reporting and insights.
• Good working knowledge of UK employment legislation and HR best practice.
• Demonstrable experience improving processes and driving efficiencies.
• Excellent communication, stakeholder management and organisational skills.

Desirable

• CIPD qualification or equivalent professional experience.
• Experience within a large, multi-site organisation.
• Experience implementing or upgrading HR systems.
• Experience of HR transformation, automation or self-service initiatives.

Why Join Us?

• Hybrid working.
• Opportunity to shape and influence a growing HR function.
• Ongoing professional development and career progression opportunities.
• A supportive, collaborative and forward-thinking environment.
• The opportunity to make a real impact within one of the UK's largest automotive retail groups.

Apply Today

If you're passionate about delivering exceptional HR services, developing people and creating efficient, data-driven HR operations, we'd love to hear from you.

Join Brayleys Cars & Johnsons Cars and help us build an outstanding HR experience for our colleagues across the Group.