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Job information
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What to ExpectTesla Energy is seeking an experienced and dynamic Field Supervisor to lead a team of Service
Technicians/Electricians, driving operational excellence and technical development. The ideal candidate
will prioritize service execution, ensure efficient troubleshooting and manage schedules while aligning
technician growth with business objectives.
What You’ll DoPeople Management & Collaboration Lead Service Technicians/Electricians, fostering their career and technical development through targeted training, performance acceleration mechanisms, and personalized growth plans
Align individual career ambitions with business needs, ensuring resources and support are provided to upskill teams according to evolving requirements
Maintain open communication with cross-functional teams (field operations, asset management, product/ project/ support engineering) to drive innovation and operational excellence (efficiency, productivity, quality)
Collaborate closely with external partners, contractors, DNO & local authorities to ensure seamless project execution and regulatory compliance
Perform people manager administrative tasks (timecards, vacations, expenses, schedules, training), supporting technicians in following protocols and providing feedback on system efficiency or enhancements
Operational excellence
Set schedules and priorities for equipment service within the assigned region, optimizing resource readiness (parts, tools, personnel, and third-party coordination)
Ensure efficient, documented troubleshooting and maintain high standards for service quality.
Deliver weekly operational insights on performance trends, improvements, and process innovations to sustain efficiency and uptime
Strive to achieve service operational metrics targets, regular goals and OKRs
High adherence to processes, procedures and systems usage, creating sustainable adherence to innovations. Demonstrated impact in enhancing procedures, processes and innovations
Promote a culture of excellence by championing EHS (Environmental, Health, and Safety) standards, driving continuous improvement in safety and striving for zero EHS incidents
Fleet ownership ensuring full vehicle compliance
What You’ll Bring5+ years in maintenance/ operations with valid driver license
Fully skilled in servicing Tesla Energy products within scope of supervision
Ability and desire to lead and motivate a team - previous people manager experience preferred
Analytical ability to understand and impact operational performance metrics
Strong troubleshooting skills, including Root Cause Analysis and Corrective Action Reports
Excellent written and verbal communication skills. English fluency
Able to travel according to business needs
Familiarity with BI tools for data visualization and Jira for project management is desirable.