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Customer Service Advisor

Full-time
Arbury Motor Group
Walsall

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Job Overview

Job information
This vacancy information is provided by the recruiting employer.
Please apply via the employer's website.

Arbury Motor Group is a West Midlands multi award winning dealer group, currently representing Citroen, Fiat, Nissan, Skoda, SEAT and Peugeot brands. We require a Service Advisor at our Award Winning Skoda business in Leamington Spa. If you are looking for an exciting, rewarding and fulfilling long term career whilst working for a very well respected independent dealer group in the West Midlands then this could be the job for you.

What we are looking for

The Service Advisor role is one of the busiest and most critical roles in our Dealerships.

You will be the relationship manager between the customer and the workshop, ensuring our Customer Satisfaction levels are outstanding.

We are looking for an exceptional individual with excellent inter-personal skills as well as time management and organisational skills to ensure the efficient booking and servicing of customer vehicles.

You will be enthusiastic and a great team player with excellent communication skills and the ability to sell additional products and services to our customers.

Ideally you will have at least 2 years Customer Service and Telephone experience, preferably within the Motor Industry although this is not essential. We are looking for individuals who possess the following attributes: - Exceptional Time Management and Organisational Skills - Good Literacy & Numeracy Skills - Outstanding Customer Focus - Excellent Communication Skills - IT Literacy - Influencing and Selling Skills

What you'll get from us

30 days annual leave (22 days plus bank holidays) which increases with length of service

Birthday Off

Enhanced Maternity Scheme (over 2 years service)

Cycle to Work Scheme

Access to EAP scheme

Manufacturer Training

Access to car and service discount schemes

Opportunity for monthly bonuses

Access to company pension scheme

We would love to hear from you if you're interested in becoming a Service Advisor for #TeamArbury To apply, click 'apply now' or email vacancies@arbury.co.uk and quote the job title in your subject line.

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