Credit Controller

We’re recruiting for an organised, meticulous Credit Controller to join our Leasing department within our Head Office in Glasgow.

Benefits

• 33 days’ annual leave
• Flexible leave
• Generous employee discounts
• Private healthcare
• Workplace pension
• …and much more

Working Hours

Full time: Monday - Friday 8.30am – 5pm

About the Role

As our new Credit Controller, you’ll be responsible for keeping meticulous records and a watchful eye on customer accounts. Among your duties will be the allocation of cash, reconciliation of customer accounts and handling queries in a professional manner. You’ll also have to ensure customer accounts are up to date and track overdue accounts.

You’ll need a high degree of accuracy with figures, and superb attention to detail. As the role also necessitates speaking directly with customers on the phone, you’ll need to handle potentially difficult situations in a sensitive and professional manner.

Responsibilities

• Logging bank payments from customers on our systems
• Allocating customer payments with a high level of accuracy
• Dealing with customer queries
• Taking card payments via telephone
• Reconciling accounts
• Chasing overdue payments by letter and telephone

Requirements

• An excellent telephone manner.
• Strong communication and influencing skills.
• The ability to work well as part of a team.
• Knowledge of using Microsoft Office.
• Great multi-tasking abilities.

Nice to have (but not essential)

• Previous experience working with members of the public.