Bodyshop Estimator

We’re currently looking for an organised and friendly Bodyshop Estimator to work in our Inverness Bodyshop branch.

Benefits

• 33 days’ annual leave
• Flexible leave
• Generous employee discounts
• Private healthcare
• Workplace pension
• …and much more

Working Hours

Full time: Monday – Friday 8am – 5.30pm

About the Role

Working as part of a busy team, you’ll be there to see the customer through the entire sales process – from their first point of contact in the workshop to talking them through any completed work.

You’ll be presentable and polite with strong communication skills. You’ll also be able to carry out estimates efficiently and professionally.

Responsibilities

• Supplying estimates of any repairs needed and communicating them effectively to the customer
• Talking to insurers to gain authorisation for repairs
• Booking courtesy cars
• Keeping the customer informed at every stage of the job and advising them of any extra work or payments that may be required
• Answering general queries at the reception desk or over the phone
• Liaising successfully with staff and engineers
• Attending training courses as required

Requirements

• Great communicator with excellent customer service skills
• Ability to listen and accurately relay information
• Strong telephone manner