BMW Meet & Greet Car Park Attendant
About the Role
Sytner BMW Tamworth is looking for a punctual and enthusiastic Meet and Greet Car Park Attendant to join our fantastic team!
To provide a professional and welcoming experience for all customers visiting the dealership, whilst supporting the efficient daily operation of the Aftersales department through vehicle movements and forward planning.
Responsibilities
- Customer Meet & Greet: Welcome customers on arrival, provide a friendly and professional first impression, and direct them to the appropriate Service Advisor.
- Vehicle Movements: Safely move, park and organise customer vehicles, ensuring care and attention at all times.
- Daily Planning: Prepare and maintain Excel planning lists for the following day's customer appointments, ensuring all relevant information is accurate and up to date.
- Operational Support: Work closely with Service Advisors and the Aftersales team to ensure smooth customer arrivals, collections and vehicle movements.
- Customer Experience: Maintain a clean, organised and professional customer arrival area, delivering excellent customer service.
- Team Communication: Highlight any potential issues with the following day's appointments or vehicle arrangements to the relevant colleagues.
About You
- Full UK driving licence.
- Excellent customer service and communication skills.
- Good organisational skills and attention to detail.
- Competent in Microsoft Excel and basic computer systems.
- Ability to prioritise tasks and work effectively in a busy dealership environment.
- Professional, reliable and positive attitude.
Sytner Group are delighted to provide an industry-leading benefits package.
- Enhanced Holiday Entitlement – 33 days inc. bank holidays
- Industry-leading Maternity, Paternity and Adoption Pay
- Career Development
- Recognition of Long Service every 5 years
- Discounted Car Schemes
- High Street Discounts
- Discounted Gym memberships
- Cycle to work scheme
- One day a year paid voluntary / community work