Aston Martin CRM & Marketing Assistant

Hours: Part-Time - 24 hours per week

Join an Award-Winning Aston Martin Team

Aston Martin Bristol is one of the world's leading Aston Martin dealerships, recognised as Regional Dealer of the Year 2024 and Global Dealer of the Year 2025. We're looking for a CRM & Marketing Assistant to support customer communications, events, and CRM activity across the business.

This is a fantastic opportunity for someone who is organised, detail-focused, and passionate about delivering exceptional customer experiences. Working closely with our Marketing Manager and Sales Teams, you'll help ensure our CRM system remains at the heart of our customer engagement strategy.

Responsibilities

What You'll Be Doing:

CRM & Customer Management

• Maintain and update customer and marketing activity within Salesforce
• Create and manage sales opportunities within the CRM system
• Record customer interactions accurately and support customer journey management
• Monitor, track, and report on customer engagement activity

Marketing & Communications

• Support customer communications, including invitations, welcome journeys, and marketing campaigns
• Assist with email marketing campaigns and website updates
• Help identify target audiences for campaigns, events, and activations
• Support content planning and day-to-day social media activity, ensuring communications reflect Aston Martin's luxury brand standards

Events & Marketing Support

• Support the planning and delivery of dealership events and marketing activations
• Manage guest lists, invitations, and post-event follow-up communications
• Ensure customer engagement activity is accurately captured within Salesforce
• Assist with campaign reporting and general marketing administration, including Aftersales communications

Essential Skills and Qualifications

About You

We're looking for someone who is:

• Organised, accurate, and detail-focused
• Comfortable working with CRM systems and customer data
• A confident communicator with strong written skills
• Proactive, reliable, and able to manage multiple priorities
• Customer-focused and collaborative in their approach

Ideally, You'll Also Have

• Experience using Salesforce or another CRM system
• Previous marketing, administration or customer service experience
• An interest in automotive, luxury, or premium brands

Why Join Aston Martin Bristol?

• Work within an award-winning Aston Martin dealership
• Join a friendly and supportive team
• Gain experience across CRM, marketing, and customer experience
• Support exclusive events and luxury brand activity
• Develop your skills within one of the world's most iconic automotive brands

This is a part-time role of 24 hours per week. We're happy to discuss working patterns and flexibility for the right candidate. Some evening and weekend event support may occasionally be required.

Apply today with your CV and a short covering note explaining why you'd like to join Aston Martin Bristol.

Working at The Farmhouse

At Dick Lovett, our teams who work tirelessly behind the scenes are just as important as those who work in our busy dealerships. That is why in 2019, we renovated the original Farmhouse building located on our Bristol campus to house our Marketing, IT, Corporate, and Bookings teams.

The Farmhouse is situated just off the A4018, easily accessible from Junction 17 of the M5 motorway. Located in-between our Aston Martin and BMW Motorrad buildings, the Farmhouse features modern working offices and also has two boardrooms for important meetings and Group training.