Apprentice Parts Advisor

Job Summary

Pay: National Minimum Wage

The Role

Brindley Group are looking to recruit an Apprentice Parts Advisor to be based at our multi-franchise Wolverhampton site on Penn Road, Wolverhampton. As a Parts Advisor Apprentice, you will play a key role in supporting the daily operations of the Kia & Chery parts department. You will learn to support both retail and workshop operations. You will ensure the efficient supply, control, and management of vehicle parts and accessories while delivering excellent customer service at every stage.

This is a fast-paced and varied role suited to an organised, detail-focused, and customer-oriented individual who thrives in a busy dealership environment and enjoys working as part of a team. The successful candidate will learn how to manage a busy parts department where accuracy, efficiency, and communication are essential to success. You will liaise closely with customers, suppliers, and workshop technicians to ensure parts are sourced, managed, and supplied effectively to support the smooth running of the dealership.

You will develop strong organisational skills, excellent communication, and a proactive approach to delivering high operational standards. Daily responsibilities will include stock management, handling customer enquiries, supplying workshop technicians, and maintaining accurate records. A key part of the role will involve learning how to ensure customers and technicians receive the correct advice and parts support quickly and professionally. You will also help with service reception and our collect and delivery service from time to time.

Responsibilities

Receiving and unloading new stock deliveries safely

Sorting and storing vehicle parts and materials in the warehouse

Recording item numbers, names, and locations on the computer

Handling customer and mechanic enquiries via phone, email, and in person

Providing accurate quotations and advice to customers

Selling parts to garages, dealerships, and members of the public

Putting orders together and making deliveries

Raising invoices for stock that is sold

Monitoring low stock levels and ordering replacements in good time

Assisting on service reception and helping with vehicle collection

Ensuring the parts storage area remains organised, safe, and tidy

About You

Motivated, reliable, and team-focused attitude

Eager to learn and develop a career in the automotive industry

Excellent communication and customer service skills

Ability to quickly establish rapport with customers and colleagues

Strong organisational skills and attention to detail

Comfortable bending, lifting, and carrying heavy items

Willingness to work flexible hours or shifts if required

Benefits

Competitive Apprentice Salary based on National Minimum Wage

Company pension

Employee discount

Life insurance

Ongoing training and development

Career progression opportunities within Brindley Group

Supportive and professional working environment

The opportunity to work with one of the automotive industry’s most popular brands

If you are ambitious, customer-focused, and excited by the opportunity to start your career within the motor trade, we would love to hear from you.

Join the Brindley Group today!

Apply Online